Sidac CNC

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Services

Services

Tecnical Support

From the feasibility study of the system to its engineering design, from the choice and selection of components and of suppliers, to the search for new technologies, from manufacturing to installation and technical assistance/ service without time-limits.

Training Courses

Hardware, software and application courses directly to the Customer’s technical staff

Technical Assistance

Installation, testing and commissioning carried out directly at the customer’s premises by specialized internal staff.
Return merchandise authorization

The return of a product – in case of malfunction – for eventual repair, must necessarily be authorized by SIDAC CNC Srl. To send a return authorization request, you are kindly requested to fill in all the fields below. A reply e-mail will be sent, including a summary of the request, as soon as possible.

    Product category*

    Product Name*

    Serial Number*

    Product Name*

    Serial number*

    Product Name*

    Serial Number*

    Product Name*

    Serial Number*

    Tick  Tick the box to accept the following conditions:

    We inform you that if our staff does not find the reported malfunction or if our quote is not accepted, the work will still be invoiced to cover the costs of management, disassembly, fault finding, any material used in replacement and reassembly.

    The return management will not start until our authorization email is received, which will be sent after completing this form.

    Furthermore, we want to inform and communicate the following:

    • The material authorized to be sent for repair at our warehouse requires our confirmation e-mail inside the package together with your delivery note;
    • Once the problem has been verified by our technical staff, we will issue a repair estimate including cost and payment;
    • If the item is not repairable, we will send an offer to replace it with a new one.

    We also inform you that products sent to SIDAC CNC Srl without authorization will not be accepted.

    I accept and I declare that I have read the information pursuant to art. 13 of Legislative Decree no. 196/2003 and pursuant to the GDPR 679/2016 – European Regulation. I consent to the processing of my sensitive and / or personal data for the purposes indicated in the information itself and, in any case, strictly connected and instrumental to the management of the request or the contractual relationship that exists with SIDAC CNC Srl, by appointing the same company as the owner of the aforementioned treatment . For more information refer to privacy policy*

    Retrofit

    SIDAC CNC offers a machine tool retrofit service to meet the need for updating machinery, to always be up-to-date in terms of safety, productivity and efficiency.
    Contact us for more informations